Shipping policy
1. Shipping Destinations
We currently ship to all provinces and territories within Canada. International shipping is not available at this time.
2. Processing Times
Orders are processed within 1–2 business days (excluding weekends and holidays).
You will receive a confirmation email with tracking information once your order has shipped.
3. Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout based on your location and the weight of your order.
Standard shipping times are as follows:
| Destination | Estimated Delivery Time |
|---|---|
| Ontario | 1–3 business days |
| Rest of Canada | 2–7 business days |
Delivery times may vary during holidays or due to carrier delays.
4. Order Tracking
Once your order ships, you’ll receive a tracking number via email. You can monitor your package through the carrier’s website.
5. Lost or Damaged Packages
We are not responsible for lost or stolen packages after confirmed delivery. If your package is damaged or missing, please contact us within 48 hours at [your support email] so we can assist you.
8. Contact
If you have any questions about your order or our shipping policy, contact us at:
📧 Email: Sales@panaseal.com
📞 Phone number: (416) 742-4848
Physical address: 20 Baywood Rd unit 13,Toronto ON M9V 4A8, Canadá.